Suspending of acceptance orders from several countries (China, Russia, Italy, Swiss, Spain, Ukraine, Brazil etc...) due to the new coronavirus pandemic.
Today (April 1, 2020) Japan Post made an announcement that they stop accepting
international postal items for several countries from April 2, 2020 due to the difficulties to deliver items there because of the novel coronavirus pandemic.
https://www.post.japanpost.jp/int/information/2020/0401_02_en.html
https://www.post.japanpost.jp/int/information/2020/0401_02_01_en.pdf
<< Countries and territories to which acceptance of mail is temporarily suspended
because of the novel coronavirus pandemic. >>
Turkey, Ireland, Italy, Austria, Switzerland, Spain, Hungary
Belarus, Belgium, Poland, Portugal, Russian Federation
Ukraine, Brazil, Peru, Chile etc...
#Please refer to the details to the above link.
We are very sorry to know that.
-------------------------------------------------------
Orders already received.
-------------------------------------------------------
We have shipped all orders for above countries within today.
According to Japan Post, there may be a case that the postal items
can not delivered or may be delayed.
-------------------------------------------------------
Future orders.
-------------------------------------------------------
<<< From the countries, unable to deliver >>>
We are very sorry but we have to suspend accepting orders with shipping address in
listed countries above.
The orders with the shipping address in those countries will be canceled.
Appreciate your understanding.
<<< From the countries, delivery OK >>>
We keep accepting orders from the customers in other countries.
But please be noted that the delivery may be delayed and packages may not be handed directly,
or might not be delivered, depends on the destination country.
Also the delivery situation may change after we accept orders or after the dispatch
(in those cases we will refund your payment).
So please watch the information and the announcement from EMS/e-Packet service in
your country.
-------------------------------------------------------
Our service.
-------------------------------------------------------
Currently PetWORKs staff are all well.
But we shorten our business hours in order to avoid rush hour.
So our service below may take time than usual.
- Shipping orders.
- Sending/Replying emails.
Appreciate your understanding.
We sincerely hope all the situation in the world will get better soon.
We pray for everyone's health and heartiness.
international postal items for several countries from April 2, 2020 due to the difficulties to deliver items there because of the novel coronavirus pandemic.
https://www.post.japanpost.jp/int/information/2020/0401_02_en.html
https://www.post.japanpost.jp/int/information/2020/0401_02_01_en.pdf
<< Countries and territories to which acceptance of mail is temporarily suspended
because of the novel coronavirus pandemic. >>
Turkey, Ireland, Italy, Austria, Switzerland, Spain, Hungary
Belarus, Belgium, Poland, Portugal, Russian Federation
Ukraine, Brazil, Peru, Chile etc...
#Please refer to the details to the above link.
We are very sorry to know that.
-------------------------------------------------------
Orders already received.
-------------------------------------------------------
We have shipped all orders for above countries within today.
According to Japan Post, there may be a case that the postal items
can not delivered or may be delayed.
-------------------------------------------------------
Future orders.
-------------------------------------------------------
<<< From the countries, unable to deliver >>>
We are very sorry but we have to suspend accepting orders with shipping address in
listed countries above.
The orders with the shipping address in those countries will be canceled.
Appreciate your understanding.
<<< From the countries, delivery OK >>>
We keep accepting orders from the customers in other countries.
But please be noted that the delivery may be delayed and packages may not be handed directly,
or might not be delivered, depends on the destination country.
Also the delivery situation may change after we accept orders or after the dispatch
(in those cases we will refund your payment).
So please watch the information and the announcement from EMS/e-Packet service in
your country.
-------------------------------------------------------
Our service.
-------------------------------------------------------
Currently PetWORKs staff are all well.
But we shorten our business hours in order to avoid rush hour.
So our service below may take time than usual.
- Shipping orders.
- Sending/Replying emails.
Appreciate your understanding.
We sincerely hope all the situation in the world will get better soon.
We pray for everyone's health and heartiness.